Wednesday, December 18, 2019
Literature Review - 2013 Words
Objective For the articles in my Literature Review, I have chosen one objective from my research proposal. The objective that I have chosen is the following Ãâà « To inform Pizza Hut about the value of motivation and ways to motivate its employees Reviving staff spirit: a key to impressive service. (Customer Service). Ãâà « Scott, Gail (Sept à ¡V Oct 2001) - Objective: This journal article is concerned with workers in the healthcare industry, who are demoralized and dissatisfied with their jobs. The article mentions the methods that successful systems use to help their staff members reconnect with the firmà ¡Ã ¦s mission and vision, and bring new life and meaning to their work. The various motivational techniques mentioned that are used inâ⬠¦show more contentâ⬠¦- Tools: The survey was administered to respondents holding different profiles à ¡V 56% male and 45% female, in different age groups. Their occupations were mainly consultants (20%), managers (18%), professionals (11%), IT (6%), secretarial (2%), etc. The survey included the factors that motivates employees (table below) Factor % of Respondents who voted each factor as à ¡Ã ¥Very Importantà ¡Ã ¦ Being treated fairly/valued 78 Good relationships with colleagues 69 Good Current pay/salary 56 Job Security 54 Effective leadership 50 Good benefits 47 Feeling important and involved 45 Good relationship with boss 45 Training 43 Good location and environment 38 - Findings: It concludes by mentioning that it is becoming increasingly tough to retain good employees and many companies are realizing that motivation schemes are an excellent method of reducing turnover. From the above results, it is evident that workers want to be treated fairly and also want to develop good relationships with colleagues (best motivators). Motivating employees. Ãâà « Davidson, Jeff (May 1990) - Objective: This article aims to determine how employee turnover in the restaurant industry can be reduced. This is an appropriate article for my research study because it concerns the same line of business that my research is concerned with. Also, the article satisfies one of my research objectives, as it mentions a list of guidelines on how toShow MoreRelatedEssay Literature Review1001 Words à |à 5 PagesLiterature Review The purpose of this research project is for you to create a scholarly piece of graduate-level research and writing, which conforms to APA format. Competency in the APA format is required of all Business graduates of Liberty University, as set forth by policy of both the Graduate Faculty and the administration. You will research and write a literature review on a topic relevant to our course. 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